Returns & Exchanges

We want you to love your eco-friendly tech accessories, which is why we offer a 30-day window for returns or exchanges on all Pela products. If your case doesn't fit or meet your expectations, our team is here to help you find a sustainable solution.

1

Initiate Your Request

Visit our online returns portal and enter your order number and shipping zip code to begin the process.

2

Select Items and Reason

Choose the specific electronics accessories you wish to return and provide a brief reason to help us improve our compostable designs.

3

Print and Ship

Download your prepaid shipping label and securely package your items using the original eco-friendly mailer if possible.

4

Refund Processing

Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing